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All Things to Know About OTPs

All Things to Know About OTPs

Profile Headshot of Kunal Suryawanshi
Kunal Suryawanshi

4
mins read

April 22, 2025

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Key Takeaways

One-Time Passwords (OTPs) have emerged as a critical tool in enhancing user authentication processes, providing an additional layer of security beyond traditional static passwords. This article delves into the intricacies of OTPs, exploring their types, benefits, potential vulnerabilities, and recent developments in the field.​

What is a One-Time Password (OTP)?

A One-Time Password (OTP) is an automatically generated code that is valid for a single login session or transaction. Unlike traditional passwords, which remain constant until changed, when you send an OTP, it expires after a short duration or upon use. This transient nature significantly reduces the risk of unauthorized access arising from password theft or reuse. ​

Types of OTPs

OTPs can be categorized based on their generation and delivery methods: Numbered list

  1. Time-Synchronized OTPs (TOTP):

Mechanism: These OTPs are generated based on the current time and a shared secret key between the server and the client device. Both entities must have synchronized clocks to ensure validity.​

Example: Applications like Google Authenticator generate TOTPs that refresh every 30 seconds.​

  1. Event-Based OTPs (HOTP):

Mechanism: These are generated based on a counter that increments with each authentication event. Both the server and the client maintain this counter to ensure synchronization.​

Example: Hardware tokens that produce a new OTP each time a button is pressed.​

  1. Challenge-Response OTPs:

Mechanism: The server presents a challenge (e.g., a random number), and the client device computes a response based on this challenge and a secret key.​

Example: Banking systems where users input a challenge into a device, which then provides the corresponding OTP SMS in the banking system.

Benefits of Using OTPs

  1. Enhanced Security: OTPs mitigate risks associated with static passwords, such as replay attacks and credential stuffing, by being valid for only one session or transaction.​

  2. Reduced Impact of Phishing: Even if an OTP is intercepted, its limited validity period minimizes potential misuse.​

Flexibility: OTPs can be delivered through various channels, including SMS, email, hardware tokens, and authenticator apps, accommodating diverse user preferences and technological capabilities.​ You’d need an OTP service provider to enable the same.

Common Delivery Methods

  1. SMS-Based OTPs:

Process: The server sends the OTP via text message to the user's registered mobile number.​

Advantages: Wide accessibility, as most users possess mobile phones capable of receiving SMS.​

Disadvantages: Vulnerable to interception through SIM swapping or SS7 protocol exploits.​

  1. Email-Based OTPs:

Process: The OTP is sent to the user's registered email address.​

Advantages: Useful when mobile network access is unavailable.​

Disadvantages: Susceptible to email account compromise and delays due to spam filters.​

  1. Hardware Tokens:

Process: Physical devices generate OTPs at regular intervals or upon user interaction.​

Advantages: High security, as the token is separate from networked devices.​

Disadvantages: Costly to distribute and replace; risk of loss or damage.​

  1. Software Tokens (Authenticator Apps):

Process: Applications installed on smartphones or computers generate OTPs.​

Advantages: Convenient and cost-effective; often support multiple accounts.​

Disadvantages: Dependence on the security of the host device; potential issues with time synchronization.​

  1. Security Considerations and Vulnerabilities

While OTPs enhance security, they are not impervious to threats:

Phishing Attacks: Attackers may deceive users into providing OTPs through counterfeit login pages or social engineering tactics.​

Man-in-the-Middle (MitM) Attacks: Sophisticated adversaries can intercept OTPs during transmission, especially in unsecured communication channels.​

Malware: Compromised devices may have malware that captures OTPs as they are entered or generated.​

Recent incidents underscore these vulnerabilities. For instance, a new phishing kit has emerged that can bypass two-factor authentication (2FA) by intercepting credentials in real-time, highlighting the need for continuous vigilance and advanced security measures. 

Alternatives to OTPs

While OTPs are widely adopted, alternative authentication methods have emerged, each with its own strengths and considerations:​ Numbered list

  1. Biometric Authentication:

It utilizes unique physical traits such as fingerprints, facial recognition, or voice patterns for authentication. Biometrics offer a high level of security due to their uniqueness and difficulty to replicate. ​

  1. Push Notification Approvals:

Sends a secure push notification to the user's registered device, prompting them to approve or deny the authentication attempt. This method is resistant to phishing and ensures that authentication requests are tied to the user's device. ​

  1. Behavioural Biometrics:

Analyzes patterns in user behaviour, such as typing dynamics or navigation habits, to authenticate identity. This continuous authentication method enhances security by monitoring ongoing user interactions. ​

  1. Hardware Security Tokens:

Physical devices that generate or store cryptographic keys, providing a high level of security by requiring possession of the device for authentication. Examples include USB tokens and smart cards. ​

  1. WebAuthn (Web Authentication):

A web standard that enables secure, passwordless authentication using public-key cryptography. Users can authenticate using devices like security keys or biometric sensors, enhancing security and user experience.

  1. Silent Authentication

Silent network authentication is an emerging technology which helps authenticate a user basis his SIM 

Why OTPs Are a Preferred Authentication Method?

Despite the emergence of alternative methods, OTPs remain a preferred choice for several reasons:​

  1. Enhanced Security: OTPs provide a dynamic authentication factor, reducing the risks associated with static passwords. Their single-use nature ensures that intercepted codes cannot be reused.​
  2. Flexibility: OTPs can be delivered through various channels, including SMS, email, and authenticator apps, accommodating diverse user preferences and technological capabilities.​
  3. User Convenience: While adding an extra step to the authentication process, OTPs are generally straightforward for users to understand and use, balancing security with usability.​
  4. Cost-Effectiveness: Implementing OTPs, especially through software-based methods, is often more cost-effective compared to deploying specialized hardware or biometric systems.

Recent Developments and Trends with OTP Authentication

The landscape of OTP usage is evolving, influenced by emerging threats and technological advancements:​

  1. Shift Away from SMS-Based OTPs: Due to security concerns, some institutions are moving towards more secure authentication methods. For example, banks in Singapore have initiated the phase-out of SMS OTPs in favour of more robust alternatives. ​

  2. Emergence of Passkeys: Companies like Microsoft are advocating for password less authentication methods, such as passkeys, to enhance user security and convenience.

  3. Advanced Phishing Techniques: Scammers are developing more sophisticated methods to exploit OTP systems. A notable example is the 'Ghost Tap' scam, where criminals clone cards linked to digital wallets without needing physical access to the card or phone. 

Best Practices for OTP Usage

To maximize the security benefits of OTPs, consider the following recommendations:

  1. Educate Users: Raise awareness about potential phishing scams and the importance of safeguarding OTPs.​

  2. Implement Multi-Factor Authentication (MFA): Combine OTPs with other authentication factors, such as biometrics or security questions, to enhance security.

OTP Authentication with Message Central

Message Central is a CPaaS platform providing authentication and communication solutions to businesses. Verify Now by Message Central is an OTP authentication platform with multiple channels including SMS and WhatsApp. 

Here’s why you should use Message Central for all your OTP authentication needs:

  1. Easy setup with <10 mins
  2. Comprehensive API documentation for OTP API
  3. Pay as you go flexible pricing 
  4. Global connectivity for OTP
  5. 24/7 customer support

You can simply signup for free and get started. In case you have any queries, you can also get in touch with the team.

Ready to Get Started?

Build an effective communication funnel with Message Central.

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