Key Takeaways
According to a report, 53% of people check their SMS text messages 11 times a day. An SMS popup is a powerful tool for engaging customers directly on their mobile devices, offering a quick and personal way to boost conversions.
With high open rates, it's perfect for delivering targeted messages, special offers and promotions that drive immediate action. Implementing SMS popups can be a game-changer in maximizing customer engagement and ROI.
What is an SMS popup?
An SMS popup is a small window that appears on a website, prompting visitors to enter their mobile phone numbers to subscribe to text message alerts or marketing campaigns.
It's a tool used by businesses to capture customer contact information, allowing them to: -
- Send targeted SMS messages,
- Send promotions, updates or special offers,
- Grow their SMS subscriber list and
- Engage customers through direct mobile communication
Why SMS Popup?
SMS popups play a key role in digital marketing. These popups are simple forms that appear on websites, asking visitors to enter their phone numbers. They help businesses to:-
- To grow their list of text message subscribers
- Companies can collect contact details in an easy, legal and efficient way,
- This opens the door to personalized and targeted marketing campaigns
SMS Popups in Modern Marketing
SMS popups are like text message invitations, helping connect website visitors to brands by gathering their consent to receive messages. These popups ensure businesses follow legal guidelines for text message marketing. By offering visitors a chance to opt-in, companies can create a list of interested subscribers who want to hear about their products or services.
Benefits of SMS Popups
Some benefits of SMS popups are
- Expanding Reach and Building a Targeted Audience
SMS popups help businesses grow their audience by collecting phone numbers from visitors who are interested in their products or services. This allows companies to build a list of potential customers who are more likely to engage with future marketing messages, leading to higher conversions and better ROI.
- Enhancing Customer Engagement and Loyalty
SMS popups helps businesses connect with customers in a more personal way. By sending relevant messages straight to their phones, companies can build loyalty and keep customers engaged. SMS popups are the first step in creating this direct communication channel.
- Improving Conversion Rates and Sales
SMS marketing has a high success rate, with 98% of text messages being opened—far higher than email marketing. Although, WhatsApp marketing has started giving tough competition to SMS.
- Cost-Effective Marketing Solution
Compared to traditional ads, SMS marketing is much more affordable. After building a subscriber list with SMS popups, sending messages is cheaper than running print or TV ads, making it a great option for businesses with smaller budgets. You can also check Message Central’s SMS pricing to get an idea.
Strategies for SMS Marketing Campaigns
Here are some strategies to help you design successful SMS marketing campaigns
- Know Your Audience
- Demographics
Identify details like age, gender, location and other relevant information.
- Preferences and Interests
Analyse past interactions and purchase history to identify trends and what they respond to best.
- Pain points
Understand the challenges your audience faces and how your product or service can solve them.
- Communication Style
Choose the tone and language that will resonate with your audience and reflect your brand.
- Personalization Techniques
- Use the subscriber’s name
Including the recipient’s first name makes the message feel more personal and relevant.
- Segment your audience
Group your subscribers based on their behaviour, preferences or demographics to send them more targeted and meaningful messages.
- Reference past interaction
Mention previous purchases or engagement with your brand to show that you value their history.
- Customize offers
Tailor promotions and discounts based on the individual’s data to increase the chances of conversion.
- Crafting Compelling CTAs (Call-to-Actions)
- Use action-oriented language
Encourage immediate action by using verbs like "Shop now," "Claim your discount," or "Book today."
- Create urgency
Use time-sensitive language such as “Limited time offer” or “Only available for the next 24 hours” to prompt quick responses.
- Highlight the value proposition
Clearly state the benefit of taking action, like "Get 20% off your first purchase!"
- Keep it concise
Ensure that your CTA is short, clear and easy to understand, considering the limited character space of SMS.
- Timing and Frequency Considerations
- Respect time zones
Send messages at appropriate times based on the recipient’s location to avoid being intrusive.
- Consider industry norms
Align your messaging schedule with your industry’s standard business hours.
- Avoid over-messaging
Sending too many messages can lead to subscriber fatigue, so aim for a balance that keeps your brand top-of-mind without overwhelming recipients.
- Leverage special occasions
Time your messages to coincide with holidays, birthdays or other relevant events to make them more impactful.
You can also check our article about sending birthday texts for a detailed understanding.
- Incorporating Multimedia Elements
- MMS (Multimedia Messaging Service)
Use images, GIFs or short videos to make your messages more engaging and visually appealing.
- Emojis
Adding relevant emojis can give your message personality and catch the recipient’s eye.
- Links to rich media
Include shortened URLs that direct recipients to landing pages, videos, or other content to provide more information or visuals.
- Compliance and Best Practices
- Include opt-out instructions
Always provide clear instructions for unsubscribing in every message, such as “Reply STOP to unsubscribe.”
- Identify your brand
Make sure to include your company name or a recognizable identifier in every message so recipients know who is contacting them.
- Honor preferences
Respect subscribers' preferences regarding how often they receive messages and what type of content they want to see.
- Maintain transparency
Be clear about the purpose of your messages and any associated costs, especially for promotional offers.
SMS Popup with Message Central
Message Now by Message Central is an SMS API platform. Using Message Now’s easy to deploy APIs, businesses can easily utilize SMS popups for marketing. Here’s why you should use Message Now:-
- Global connectivity
- The best SMS routes
- Competitive SMS rates
- 24/7 customer support
- Real time analytics
You can get in touch with Message Central’s team to get started.
