Two Way SMS Messaging
Use conversational and two way messaging to win, engage, convert and retain users. The seamless user experience helps in saving time and maximizing sales.
- Reply to SMS messages within micro seconds.
- Automate repeated conversations for reduced response time.
- All your customer conversations in one inbox.
- Use SMS templates for multiple use cases like appointment reminders.
- Assign SMS conversation to different team members.
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What is Two Way SMS Messaging?
Two way SMS messaging is conversational texting. This necessarily means that users can exchange messages with brands leading to better engagement, quicker resolutions and a personal touch.
While one way SMS messaging is a single sided conversation, two way messaging ensures that users can respond to a brand’s messages. This closes the feedback loop between a brand and a user.
Message Central’s two way messaging empowers brands to engage in two way SMS messaging with their users to solve for multiple business scenarios.
Why Use Two Way SMS Messaging?
Use Message Central’s two way SMS to ensure that you allow users to reach out to your brand and engage. This builds interest and loyalty among users.
Two way SMS messaging highly impacts overall sales and conversion metrics for any brand campaign. The personal touch lets users trust the brand.
Conversational two way SMS lets your agents or representatives respond to users queries well in time. This timely responsiveness creates more sales opportunities for brands.
Message Central’s two way messaging allows brands to also automate replies. This automation solves at least 30-40% of users queries almost instantly.
Use Cases of Two Way SMS Messaging
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Why Use Message Central for Two Way SMS Messaging?
Secure & Reliable
24/7 Customer Support
Transparent Pricing
Frequently Asked Questions
What is 2 way SMS messaging?
2 way SMS messaging lets businesses not only send SMS but also receive SMS text messages from users.
How can a business start 2 way SMS messaging?
You can get in touch with the team at Message Central. Message Central provides the functionality at the best prices in the industry.
Why should a business use 2 way SMS messaging?
2 way SMS messaging suits a lot of business scenarios and closes the loop on a communication rather than just being a one sided conversation from a brand.
What is the pricing for 2 way SMS messaging?
You can get in touch with the team at Message Central for details on pricing.
Can I use 2 way SMS messaging for any country?
Yes, Message Central’s global connectivity lets brands utilize this functionality for all regions across the globe.
Is 2 way SMS messaging complex to deploy?
No, with Message Central’s 24/7 support, a business can easily use 2 way SMS messaging for multiple business scenarios.
Looking for Other Communication Solutions?
Message Central is the one stop solution for a business's entire communication needs.
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